CORONAVIRUS: BUSINESS AS USUAL

Due to the Coronavirus pandemic, we have had to adapt our working practices to prioritise the health of our clients and staff. We will continue to be available to support our clients using remote working systems. Our main telephone line 020 7183 1479 will remain open during normal working hours.

When it is safe to do so we will continue to attend courts and police stations for urgent cases that cannot be delayed. Please send all correspondence by email to ensure that it reaches us. Unless you indicate otherwise, we will send to you, correspondence, where possible, by email.

Our office remains open for scheduled appointments and non-scheduled walk-in clients. If you visit our office, please be assured that we have taken all reasonable steps to reduce risk to the lowest level by implementing measures which safeguards all visitors’ health at all times and minimises the risk of Covid-19 infection.

Following our Covid-19 Secure Office Safety Measures Policy, visitors can be assured that our office is cleaned and disinfected on a regular basis, and we have hand sanitisers available in our office, reception and meeting rooms.

All visitors are required to wash their hands using hand sanitiser upon each arrival and exit of the office, this is widely available throughout our premises. Our meeting room will allow two parties to be 2 meters apart and at the end of each meeting and after visitors have left, the rooms contact areas will be sanitised using anti-bacterial sanitising wipes.

We have ensured that there is clear and appropriate signage and communication in the office to build and maintain awareness in relation to: maintaining appropriate personal hygiene standards, how the company is keeping the office as Covid-19 safe as possible and complying with government’s current social distancing measures.

In support of this policy, we maintain a Covid-19 secure risk assessment, which sets out mitigation measures in place to risk-manage all identified risks.

If you are unwilling to follow our covid-19 Secure Office Safety Measures Policy and signage and communications in our office, you may be asked to leave the premises to protect the safety of our other clients and staff.

If you are displaying any known symptoms of the Covid-19 virus or any member of your household is experiencing any symptoms, then you do not attend our office in these circumstances. We have a number of communication options available to discuss your matter safely.